FAQ
Got questions? We have all the answers you need.
Popular Questions
To learn more about our products, policies and services, please review our Frequently Asked Questions below.
Far infrared is a form of electromagnetic radiation (light) between 3µm and 1000µm in wavelength. It warms the earth and living organisms, keeping things healthy and thriving.
Far infrared technology works by safely delivering a healthy dose of deep heat through the skin. Raising the body’s temperature aids in the function of many processes, including detoxification, circulation, metabolism, relief of muscle and joint symptoms, and much more.
Pulsed electromagnetic field (PEMF) technology is the safe delivery of electromagnetic fields at specific frequencies to the body. These frequencies are similar to the earth’s PEMF and resonate with the frequencies required by the body and brain for cellular function.
PEMF (Pulsed Electromagnetic Field) technology sends low frequencies throughout the body to recharge cells, speed recovery and calm the central nervous system. PEMF has been scientifically proven to be effective in the relief of chronic pain conditions, the reduction of inflammation, and the enhancement of the immune response.
The use of far infrared therapy and PEMF is safe for the vast majority of people. However, because the pulsed electromagnetic field passes through the body, do not use if you have implanted electronic devices (e.g., pacemakers, defibrillators, insulin delivery systems) or epilepsy.
We do not recommend that you use this product if you are pregnant, as there are limited studies on PEMF and pregnancy. If you are unsure whether you are a candidate for use of the mat, please consult your health care professional.
The top layer of the infrared (PEMF) mat contains thousands of tiny natural amethyst and tourmaline crystals that are infused into tubes of cotton fabric. The mat is firm, but the crystals provide some cushioning. People find this comfortable and relaxing. It can enhance the “grounding” experience and help you maintain good posture throughout your session.
However, if you find the mat too firm, you can place a towel or blanket over it. This will not interfere with the infrared or PEMF technology.
Self-care should be easily incorporated into your daily life as consistency is key ! Therefore, we recommend using the mats as often as possible (3-7 days per week) or whenever you feel you need an extra dose of cellf-care!
You can store the product unfolded, but if you wish to fold and store the mat, fold it as you received it.
Store the mat in its carrying bag in a safe, dry, and ventilated area away from heavy objects that could damage it.
To clean the product, unplug it. Wipe off any dust with a soft, damp cloth. Do not immerse the product directly in water or other liquids. Do not use any chemicals for cleaning.
Yes, we offer a 12 month warranty on IReviKit. For full details on our refund, warranty, and return policies, please click here.
- At this time we ship to the continental United States.
- We do not currently ship to Hawaii and Alaska.
- We currently cannot ship to PO Boxes, International and Military addresses.
If you would like our team to deliver to your location or meet with you to discuss partnership opportunities, please contact us here.
Learn more about our shipping policies here.
No, iReviKit products are considered low-risk, general wellness / fitness products that do not require FDA clearance, in accordance with the “General Wellness: Policy on Low Risk Devices” draft released July 29, 2016.